Become HCP Admin Officer

Become HCP Admin Officer

Location: Braybrook Office

Employment status: Full-time

Reports to: HCP Admin Team Leader

Role purpose

We are looking for a candidate for the HCP Administration Officer responsible for providing day-to-day administrative support to the Manager, Coordinators, Care managers, and Care workers of the HCPs program.

What we are looking for:

  • Facilitate communication by handling telephone and/or email inquiries from Care managers (CMs) and Care Workers (CWs);
  • Take accurate and concise messages and convey them to relevant staff;
  • Accountable for the day-to-day operations of the program, including ensuring administrative and clerical services are provided to clients, CWs, Contractors
  • Monitor client data across multiple systems and software requested;
  • Monitor petty cash, and monthly requests to the Account team for eligible amounts of cash for small payments during the month. Document & keep receipts in the petty cash folder; In collaboration with related teams for Invoicing and Finance Administration;
  • Liaison with HR and communicate with CWs to ensure compliance and maintain workforce availability;
  • Provide regular and ad-hoc reports to HCP Admin Lead.

Who you are:

  • Diploma in Community Services or other relevant qualifications;
  • Experience in HCP care service, customer service & Office Administrative tasks;
  • Working knowledge of necessary productivity tools, including Microsoft Office Suite, especially spreadsheet software, including Excel
  • Knowledge of, or the ability to quickly learn how to use client management systems including the health care software;
  • Ability to work under pressure and excellent attention to detail
  • Organisational and time management skills are a must.
  • Excellent communication skills in both written and verbal English and Vietnamese

What’s in It for You:

  • SCHADS Award with all entitlements
  • Up to $15,900 salary packaging, plus $2,650 meal and entertainment card benefits
  • Flexible working arrangements, with partial work from home, allowing work/life balance
  • Excellent workplace culture with ongoing support, training, and development
  • Great benefit with Employer-funded Paid Parental Leave (Conditions applied)
  • Wellness being with Employee Assistance Program (EAP) and Wellness Activities Subsidy
  • Paid leave day on Vietnamese New Year

Make Your Move and how to apply

  • If you're buzzing with the thought of being a HCP Admin Officer and ready to be a part of an Organisation that values fun as much as function, let's connect. Send your application to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Online Application Form 
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