Specialisation Verification in providing services for elderly people from CALD background (Vietnamese)
Previously, aged care providers can self-claim on My Aged Care website that they are able to provide services to people from diverse backgrounds or having special needs.
Since 27 February 2023, provider specialisation claims that have not been verified have been removed from their My Aged Care profile.
The Department of Health and Aged Care have developed the Specialisation Verification Framework to ensure that older Australians with diverse backgrounds and life experiences can access more reliable information when choosing their aged care providers.
Aged care providers may choose to offer specialised services for people:
- with diverse experiences, backgrounds, and characteristics
- who may identify with one or more of the groups defined as having special needs.
To claim specialisation, providers must deliver care that:
- is sensitive to the needs of these individuals
- goes beyond the standard obligations of the
Aged care providers can apply for an assessment and submit evidence showing that they meet the requirements set out in the framework. Applications are assessed by independent assessor, Australian Healthcare Associates (AHA).
All our applications for Specialisation Verification in providing services for elderly people from CALD background (Vietnamese) have been successful:
- 3 HCP outlets (North, West and South East) - valid from 20/02/2023 to 20/02/2026
- 2 CHSP Social Support outlets (West & North) - valid from 23/02/2023 to 23/02/2026
- 2 CHSP Domestic Assistance outlets (West & North) - valid from 06/03/2023 to 06/03/2026
The Specialisation has been officially announced on provider portal and also on AVWA profile on My Aged Care website.