Looking for a Home Meals Service Admin Officer
Location: Braybrook
Reports to: ADS Business Development Manager/ Home Meals Service
Employment type: Full-time
Role purpose:
The Home Meals Service Admin Officer is responsible for managing the administrative tasks associated with the Home Meals Service program, including handling client documentation, processing paperwork, and maintaining accurate records. The role ensures smooth operations by supporting client intake processes, and invoicing regarding client’s outstanding payments. This role is crucial in maintaining organised records and ensuring clients receive timely support and services.
What we are looking for:
A. Invoicing Management
- Prepare, review, and process invoices for all Home Meals Service transactions, ensuring accuracy and timely submission.
- Maintain records of payments and manage client billing systems, ensuring that all client accounts are up to date.
- Assist in budgeting and financial tracking for the Home Meals Service program, ensuring that all expenses are properly documented.
B. Documentation and Record Keeping
- Maintain thorough records of all client orders, payments, and funding agreements, ensuring compliance with organisational and legal requirements.
- Assist with paperwork for client intake and service agreements, ensuring all documentation is accurate and timely
C. Administrative Support
- Provide administrative support to the Home Meals Service Coordinator and other team members as needed.
- Organise and manage the program's filing systems, both digital and physical, to ensure easy retrieval of information.
- Prepare and distribute reports, client communications, and program updates to relevant stakeholders.
D. Communication and Client Services
- Respond to client inquiries regarding billing, documentation, and programrelated questions in a timely and professional manner.
- Assist in coordinating client onboarding paperwork, including intake forms and service agreements.
- Liaise with vendors, contractors, and other service providers to ensure the smooth operation of administrative processes
E. Data Entry and Reporting
- Enter client and financial data into relevant systems, ensuring accuracy and timeliness.
- Assist in compiling data for internal reporting and external audits.
- Provide regular updates to management on invoicing, documentation status, and any outstanding administrative issues.
Undertake other tasks as assigned by management to support the program's success
The above list is not exhaustive and the role may change to meet the overall objectives of
AVWA.
Who you are:
- Experience in office administration, financial management, or a similar role, preferably within a community service or not-for-profit setting
- Strong organisational skills, with attention to detail and a commitment to accuracy in paperwork and invoicing.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and other administrative software.
- Excellent communication skills, both verbal and written, with the ability to handle client queries professionally.
- Ability to manage multiple tasks and prioritize workload in a fast-paced environment.
- Knowledge of CHSP
- Multilingual skills: Proficiency in other languages will be considered an advantage
What’s in It for You:
- SCHADS Award with all entitlements.
- Up to $15,900 salary packaging, plus $2,650 meal and entertainment card benefits.
- Flexible working arrangements, with partial work from home, allowing work/life balance.
- Excellent workplace culture with ongoing support, training, and development.
- Great benefit with Employer-funded Paid Parental Leave (Conditions applied).
- Wellness being with Employee Assistance Program (EAP) and Wellness Activities Subsidy.
- Free Flu shots
Make your move:
Ready to embark on an exciting journey with AVWA? Send your resume and cover letter highlighting your passion to
-
Online Application Form
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Please note: We will be immediately shortlisting applicants and will close the position as soon as we find the right candidate. Apply now.
